Return Policies

You must have your receipt in order to make a return at the Bookstore. 

• All New Textbooks have two (2) business days for return (with receipt)
• No Returns on E-Books/Access Codes
• No Returns on Lab Manuals
• Any textbooks that have been removed from shrink wrap, written in, highlighted, or damaged in any way are not able to be returned. 

Signs are posted in the Bookstore each semester with the final date for returns. No books can be returned after the final return dates regardless of when they were purchased.

You must have your receipt in order to make a return at the Bookstore. 

There is no timeline for returning clothing or giftware, but be aware that any returns without a receipt may be subject to 20% off the item, or the refund may be placed on a giftcard.  

You must have your receipt in order to make a return at the Bookstore. 

There is no timeline for school supplies, (ie notebooks, lab coats, nursing scrubs etc) but be aware that any returns without a receipt may be placed on a giftcard.  

Any items that have been removed from shrink wrap, written in, highlighted, or damaged in any way are not able to be returned

Some items may not be subject to return. 

If you are not satisfied with your purchase, or you are able to receive a refund for purchases. Please contact us first before shipping any items back, so that we can arrange for exchange or refund.  We do require the web order number in order to process any refunds/exchanges.

The customer is responsible for shipping the package back to the UPEI Bookstore, as well as covering the costs of this shipping. Charges may also apply for shipping back to the customer in the event of an exchange.