Small non-profit organizations achieve a great deal with limited resources, volunteer boards, and small staff. Each staff member quickly becomes ket, and succeeds by multi-tasking, and networking. The embedded knowledge of such staff gained over the years - who they know, what they know, and how they know it - is lost when that person retires or moves to another job. It may be months or years before someone new is hired, and he or she then has to recapture that embedded knowledge, or recreate it. 

Author Barbara Groome Wynne offers ways to retain, manage and transfer that knowledge which is key to small non-profit organizations. Using research done with numerous such groups, she has created Toolkit sheets which can capture an organization's explicit knowledge, e.g. its documents, databases and processes, plus the organization's tacit knowledge, which is the experience, wisdom and intuition of its staff and board members.

This book will save years in unnecessary learning curves and duplicated efforts, and wil help new staff become effectived quickly and easily. 

The Toolkit Sheets include:

Articulating Mission and Values - How-to Guide

Defining Organizational Roles - Template

Functional Job Description - Template

Program Descriptions - Template

Effective Documentation - Tip Sheet

Effective Filing Systems - Tip Sheet

Developing a Mentoring Program - Guidelines

Sudden Loss of Executive Plan - Template

and more helpful tools toward capturing and sharing corporated knowledge.